FAQ

Who will I be working with?

You’ll be paired with a dedicated lead designer, while our entire planning team collaborates behind the scenes. Every design decision benefits from multiple expert perspectives, giving you the personalized attention of one point of contact with the strength of a full creative house behind them.

How will we communicate?

All planning takes place through your private, password-protected planning site, customized just for you. It’s where every contract, guest list, floorplan, design board, and communication lives — a single, password-protected portal that holds every element of your wedding from start to finish.

What is expected of me?

Your role is to share your vision, provide feedback, and enjoy the planning journey — making key choices, tasting cakes, and approving the designs that excite you most. Every other detail is handled by our team with care and precision.

Where do we begin?

Our first steps are venue selection and budget alignment, the foundation for every decision that follows. Once those are in place, we move into design — presenting vendor partners and creative ideas that reflect your style and priorities, guiding the journey step by step in a way that feels thoughtful, calm, and clear.

How do you establish and manage the budget?

We begin with two dedicated budget meetings. In the initial meeting, we review a proposed line-by-line budget and gather your feedback. In the final meeting, we present a refined budget for approval, ensuring every decision aligns with your vision and budget priorities.

Every time a payment is made, the budget is updated to reflect what has been spent, balances remaining, and upcoming due dates — giving you complete clarity while we manage the details.

How often do we meet or check in?

Expect monthly touchpoints, along with design presentations, tastings, and site visits as needed. About a month before your wedding, we’ll hold a comprehensive final timeline meeting to review every detail we’ve collected throughout the planning process, ensuring everything is perfectly in place for your celebration.

Do you submit weddings for publication?

Yes. With your permission, we will submit your wedding to leading publications. Our team carefully curates and manages the entire process, giving your celebration the opportunity to inspire couples worldwide.

Do you offer social media content creation?

Yes. We offer in-house content creation as an optional add-on. Our dedicated content creator captures behind-the-scenes footage, candid moments, and stylish details throughout your wedding day — all delivered within 24 hours. You’ll also receive a polished recap reel, perfect for sharing before your professional photos and videos arrive.

Additional services, such as welcome party coverage or extra reels, can be added to create a package tailored to your celebration. To see examples of our behind-the-scenes videos, visit our Instagram and TikTok.

What happens after the wedding?

Your wedding should be paid in full before the event day, though some invoices (such as bar tabs on consumption) may arrive afterward. We reconcile any final payments, update your wedding budget, and ensure every account is closed.

Do you plan destination weddings?

Yes — we love to travel! We’ve designed weddings across the US, France, and Italy, and we’ve never met a castle we didn’t adore!

What if I’m not even engaged yet?

We got you! Thanks to our exclusive partnership with Genesis Diamonds, we’re here to support you even before the ring is on your finger. And until the big question is popped, keep adding to that secret Pinterest board — so when it happens, you’ll be ready to hit the ground running.